FAQs

If your order has not yet been marked as despatched please call us on 01934 416375 immediately. We will require a cancellation in writing from the email address provided during ordering. Please send this toĀ support@fancydressandparty.com.

If your item has been marked as despatched we will unfortunately be unable to cancel your order. Please contact us on the arrival of your item and we can facilitate a return.

Please see ourĀ delivery detailsĀ page for our delivery service estimates.If your item has not arrived within the estimated time, or there are any other problems with your order, pleaseĀ contact us.

Yes you can! Please ring us on 01934 416375 as soon as possible. Providing your item has not been posted we will be happy to accommodate a collection.

Please see ourĀ delivery detailsĀ page for our delivery service estimates.

Please see ourĀ delivery detailsĀ page for our delivery service estimates. If your item has not arrived within the estimated time, or there are any other problems with your order, pleaseĀ contact us.

Unfortunately we cannot accept cheque or bank transfer payments.

If you have a specific requirement pleaseĀ contact us! The item you are after may be temporarily out of stock or we may be able to source it for you.

Please view ourĀ returns pageĀ for full details of our returns / exchange process.

Yes! We are always happy to negotiate on price for large orders and orders for trade customers. PleaseĀ contact us and we will be happy to assist.

No problem! Click here toĀ contact us

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